Automation Takes Center Stage in Tecsys’ New Omni™ WMS for Digital Commerce


Tecsys Inc. (TSX: TCS), an industry-leading supply chain management software company, is pleased to introduce to its North American market Omni™ WMS, an agile SaaS-native warehouse management system designed to serve the evolving omnichannel market that straddles the complexities between hybrid e-commerce and traditional fulfillment modalities. From kickoff to go live, Omni™ WMS is configured for rapid implementation, speeding up the time to business value with enterprise-class WMS capabilities. Well-established as a sophisticated and bi-directionally scalable WMS solution in the automation-driven warehouses of Europe, Omni™ WMS is a proven catalyst for digital commerce execution, technology-mediated processes, and centralized visibility across multiple warehouses. Optimized for the midmarket, Omni™ WMS adds to Tecsys’ SaaS WMS portfolio which also includes the visionary Elite™ WMS solution for complex distribution and specialty markets.

Omni™ WMS enables midmarket organizations to fast-track fulfillment execution to meet customer commitments, while laying the foundation for sustained warehouse productivity in the face of labor and economic volatility. The system is designed to automate processes, improve order accuracy, reduce operating costs and attain high levels of service. Critically in today’s warehouse environment, Omni™ WMS is architected to integrate with a wide array of warehouse automation technologies. There is equally a focus on intuitive user experiences to create optimal working conditions and higher efficiencies on the warehouse floor.

“The expectations of the digital consumer are fundamentally changing how supply chains need to operate, and this is in turn changing the technologies that warehouses need to have to keep pace,” explains Guy Courtin, vice president of Industry and Advanced Technology at Tecsys. “The dynamics of omnichannel and digital commerce, and the fulfillment flexibility needed to blaze through higher volumes of smaller orders, is a phenomenon already quite prevalent in much of Europe, so by optimizing our Omni™ WMS for the North American market, we’re introducing a mature warehouse management system that has proven it can handle every wrinkle of complexity headed our way.”

Many warehouses were architected for the more traditional flow of goods where containers or pallets would be received, stored, broken down and shipped at the caseload to its next destination. This conventional and linear movement of goods provided a predictable baseline from which to drive efficiency. As various forms of supply chain disintermediation – whether direct-to-consumer, drop shipping, home delivery or other – introduce complexity at every node of the distribution cycle, the systems that underpin them are showing their limitations.

With the North American introduction of Omni™ WMS, Tecsys seeks to enable midmarket organizations to streamline today’s more complex warehouse operations while prioritizing the specific characteristics of world-class warehouse management practices.

Quick and Easy Time to Value

Tecsys’ Omni™ WMS delivers one of the industry’s fastest customer implementation and onboarding experiences to meet the distribution challenges of small to large organizations. Configured for right-sized modular functionality, it allows distribution organizations to deploy only the features needed while providing a platform that can support operations as they become more sophisticated. The SaaS-native modular design, paired with Tecsys’ proven implementation methodology, means that customers can derive a high degree of system value in under 30 days of work. This low risk and rapid deployment requires no special handheld terminals and no time-consuming hardware configuration. All you need is Wi-Fi.

“We went live in September and the implementation process was the best I have experienced in my 20 years in the industry. There was pressure to meet deadlines, but we made it. Tecsys and the rest of our supplier partners were flexible and contributed in the best possible way.” – Morten Høilund, CEO, Prime Cargo KoldingTecsys case study

Automation-Ready Architecture

Omni™ WMS presents new opportunities to streamline your operations and improve safety by integrating to automated systems and robots to stay ahead of the competition. Already active across one of Europe’s largest AutoStore automated storage and retrieval system (AS/RS) 3PL deployments, Omni™ WMS communicates to a network of 45 robots on an intelligent grid rail system where each item is, and in which order the boxes must be collected and delivered so that the process runs smoothly and efficiently.

“We can have three times as many products in the same place and employees spend a third of the time they used to spend on each shipment. With the increased capacity, we are well-equipped to serve our customers’ growth and bring in new customers.” – Morten Høilund, CEO, Prime Cargo KoldingTecsys case study

Designed for an Omnichannel Market

Omni™ WMS accommodates the proliferating complexity that comes with omnichannel distribution, micro-fulfillment, large networks of distributed warehouses, dark stores, and other folds in the traditional distribution environment. From the orchestration of multiple and shared warehouses, buildings and zones to inventory quarantining and virtualization, returns and relevant traceability, Omni™ WMS is able to support the operational flexibility needed to meet a maturing digital commerce landscape.

“It has been easy and intuitive, and during September 2018 alone we installed nine stores. We have managed the task ourselves with minimal need for support from Tecsys.” – Kristian Friis-Hansen, IT Manager, Illums Bolighus, Tecsys case study

Fast, Efficient and Accurate Fulfillment

Omni™ WMS offers highly intuitive task management to enable you to automate inventory management and optimize warehouse workflows. The system leverages batch picking, pallet picking, single and multi-pick algorithms to make picking both faster and smarter. Streamlined and accurate order picking reduces variable labor costs and builds customer satisfaction.

“We implemented the WMS just before Christmas shopping would start, and I remember a day when we had received a lot of orders. Normally it would have taken our warehouse workers a whole day to process that many orders, but after two hours it was all picked and packed. At that moment, I knew the system would pay off quickly.” – Lars S. Sorensen, CEO, Eventyrsport, Tecsys case study

“In a normal warehouse, the WMS system will be sure the item is available on the shelf, but in a store, a customer may have taken the item and be on their way to the checkout. The system must respect this, as the physical customers have priority. That’s why Tecsys has built-in features to help the picker find an alternative location to pick the item from.” – Anton Danielsen, E-commerce Manager, Illums Bolighus, Tecsys case study

Enterprise-Caliber Business Intelligence

Omni™ WMS features quick and accurate business performance data through executive dashboards, provides instant visibility of stocking levels, and enables shorter turnaround on orders. These tools lead to improved customer satisfaction and increased productivity.

“[Omni™ WMS] has increased the data quality of the warehouse, so we are now very close to zero errors, both in terms of deliveries to customers, but also the warehouse audit, without a traditional stock count being made at the end of the year.” – Sicco Roorda, Head of Supply Chain, Sika Footwear, Tecsys case study

Omni™ WMS manages the complexity that plagues midmarket warehouses. As the general population is further influenced by the digital fraying of distribution channels, supply chain organizations face the undeniable reality that traditional models and the legacy software that powers them, are inadequate. Omni™ WMS is Tecsys’ answer to this challenge; an agile, quick-to-deploy, digital commerce and automation-ready WMS with world-class capabilities in an out-of-the-box package.

“The WMS industry has not kept up with market needs,” continues Courtin. “The solutions are rigid, they are either not robust enough or too complicated, and they do not scale to accommodate a business’ needs for today and challenges of tomorrow. Omni™ WMS meets these challenges head on while rewriting the enterprise software playbook. This is an enterprise-grade system that assumes enterprise-level complexity with the dexterity you expect of a cloud-native solution.”