Businesses rely on technology and software more than ever before. Technology can make life easier for businesses and a large majority of companies say that technology aids their success in some way. There are dozens of different ways that technology can help businesses, and certainly more will be realized in the future.
One area of most companies that is quickly becoming more and more technological is human resources (HR). HR software exists to help HR professionals with everything from mundane tasks, to managing employees and applicants, and everything in between. However, the software in the HR space is bound to evolve even further over time.
Without any further ado, this article is going to look at a couple of different predictions for the evolution of HR software in the future.
Importance of Hiring Technology
A lot of technology in HR is about managing employee concerns, remaining compliant and keeping employee files organized and updated. As a result, most technology in space has revolved around optimizing those areas. However, we are now beginning to see technology help with hiring and managing applicants, and we see this continuing.
Applicant tracking systems can help companies and HR professionals manage their potential hires, keep track of all of their information and have everything nicely organized. This can make hiring not only easier and more streamlined, but also more cost effective as well.
Especially for companies managing freelancers or remote workers, these applicant tracking systems can be incredibly important and useful. If you want to learn more about how exactly ATS work, be sure to check out the link.
The Increased Use of Automation
Automation is without a doubt one of the biggest ways that business technology will evolve in 2020. It can help reduce the time that employees spend on repetitive and small tasks, as well as ensure detailed jobs get done consistently. An area that can really benefit from automation is HR. A lot of HR involves filing information, transferring files, checking compliance and many other small (yet important) tasks.
Automation can handle most, if not all of these tasks.Another big potential use for automation in HR is in regards to a chat bot. Having an automated tool or system that can collect and offer solutions for employee problems could be very important.
While they can’t replace HR professionals, an automated system in place to handle or categorize employee concerns can help optimize the process. Not only that, but it will save HR workers time and allow them to focus on more involved matters, and less on mundane tasks. Automation is already used in the space, but we expect it to see even more use in 2020 and beyond.
Big Data and Analytics
Businesses and companies of all shapes and sizes use data and analytics to measure success and make important decisions. Normally this is important to business areas like marketing or sales, but data and analytics will have an important part in the evolution of HR software as well.
HR professionals can look at metrics such as turnover rate and employee engagement to learn more about business practices and what, if anything needs to be changed or altered. Numbers and stats don’t lie, and they can provide you with many valuable insights.
Analytics can also play a role in hiring new employees. You can look at which sources are getting you the best candidates, look at the demographics of applicants and so much more.
In conclusion, the predictions in this article could end up being the future of HR software as we know it.