Symphony RetailAI and Zebra Technologies establish strategic alliance

Symphony RetailAI, the leading global provider of AI-enabled revenue growth management solutions and customer-centric insights for retailers and CPG manufacturers across the entire value chain, today announced a global strategic alliance with Zebra Technologies, an innovator at the edge of the enterprise with solutions that enable businesses to gain a performance edge.

The goal is to offer retailers, manufacturers, and logistics firms a complete solution to increase operational warehouse and back-office productivity. With this collaboration, companies will be able to easily integrate Symphony RetailAI solutions with Zebra’s mobile computers, scanners and systems to enable faster data capture and receive accurate operational insights.

Symphony RetailAI’s logistics solutions unify warehouse and goods-handling operations, increasing warehouse efficiency and ensuring inventory performance. With up to 30% productivity improvements through optimised warehouse operations, clients can attain as much as an 80% reduction in picking rate errors through voice-enabled technology.

“Major developments are taking place in the retail sector,” said Didier Jumeau, Vice President of Sales, Symphony RetailAI. “With the growth in home deliveries and click-and-collect, many large retailers now require comprehensive and high-performance logistics solutions. We see advantages when retailers deploy the same in-store picking technologies that have been successfully used in warehouses. Working with Zebra means that we can provide retailers the best of both worlds.”

“We can help enterprises transform their picking and order fulfilment operations, both in the warehouses and point of sale,” said James Pemberton, Director, Global ISV & Developer Strategy, Zebra Technologies. “Collaborating with Symphony RetailAI, retailers, manufacturers, and logistics companies can access cutting-edge technology and tools that will ultimately boost their productivity and customer satisfaction.”


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