By 2030, 50% of new warehouses in developed markets will be designed as “robot-centric” facilities, with humans being optional, according to Gartner, Inc., a business and technology insights company.

As warehouse workers become less willing to perform manual tasks, many organizations will be challenged to sustain operations through hiring alone, as labor costs and labor supply remain under significant pressure for most of the year. In response, chief supply chain officers (CSCOs) are accelerating adoption of intralogistics smart robotics (ISRs) to scale operations as manual labor warehouse models become increasingly obsolete.

“AI continuously optimizes warehouse environments in real-time, shifting them from static structures into agile systems that adapt as demand changes,” said Abdil Tunca, Senior Principal Analyst in Gartner’s Supply Chain practice. “This changes how CSCOs think about designing warehouses for scalability, from settings that primarily rely on human labor to environments that maximize the ability to orchestrate robotic fleets.”

The ISR market is highly fragmented and will require most companies to adopt more than one type of robot and a multiagent orchestration platform to coordinate heterogenous fleets of robots. As robot adoption accelerates, organizations are moving beyond retrofitting traditional facilities with automation to designing new warehouse environments. In these modern warehouses, human labor is required only for exception handling, rather than serving as the foundation of daily operations.

Workforce and Cost Pressures Are Driving a Shift to AI‑Orchestrated Operations

Warehouse designs will increasingly prioritize flexibility, efficiency and adaptability to support automation-led, human-aided workflows. Workstations, storage of goods and fulfillment workflows can be adjusted instantly based on changes in demand patterns or labor availability, allowing facilities to respond without costly physical redesigns.

Over time, fixed warehouse infrastructure will give way to more software‑managed environments that continuously self‑optimize. For example, rerouting robotic pickers to higher‑priority orders during peak demand or reallocating tasks between humans and machines when staffing levels fluctuate.

This shift enables organizations to scale operations more efficiently. Autonomous facilities can operate with reduced lighting and climate requirements and reconfigure workflows without physical infrastructure changes. While there will be upfront capital costs, automation offers structural cost advantages that can help organizations handle higher order volumes with lower costs.

Gartner recommends CSCOs take the following steps when designing robot‑centric warehouse environments:

• Adopt digital twin and simulation models early to validate layouts and optimize robotic performance prior to construction.
• Favor scalable, software‑defined robotics platforms over single‑purpose automation to improve adaptability and reduce obsolescence risk.
• Establish long‑term vendor ecosystem partnerships to support future integration, flexibility and expansion.

Gartner clients can read more in: Predicts 2026: Logistics Must Be More Bullish (Less Bearish). Nonclients can learn more in: Supply Chain AI.

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About Gartner Supply Chain Symposium/Xpo

Gartner Supply Chain Symposium/Xpo is the world’s most important gathering of CSCOs and supply chain executives. Explore how CSCOs predict disruptions, achieve visibility, and lead with AI and innovation. Gain insights from Gartner experts and peers on rethinking models, integrating technology and designing resilient, future-ready supply chains.

The next Gartner Supply Chain Symposium/Xpos will take place in:

Orlando: May 4-6
Barcelona: May 18-20

About the Gartner Supply Chain Practice

The Gartner Supply Chain Practice provides actionable, objective insights for supply chain leaders and their teams, so they can respond to disruption and innovate for the future through leading-edge supply chain management practices. Additional information is available at https://www.gartner.com/en/supply-chain. Follow news and updates from the Gartner Supply Chain Practice on LinkedIn and X using #GartnerSC. Visit the Gartner Supply Chain Newsroom for more information and insights.

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