Top 5 IT Supply Chain Trends in 2024


Today’s quickly changing technology landscape requires a robust and flexible supply chain. Traditional IT supply chain patterns are in chaos due to disruptions like geopolitical conflicts, chip shortages, and the constant desire for quicker, more efficient technology. Considering this, how can you, therefore, be sure that your IT supply chain is designed to withstand future storms?

One thing that is often forgotten but has a significant impact on the IT supply chain is customs declaration. Challenges with customs declarations, such as appropriate product classification, correct value, and managing constantly changing legislation, can result in unanticipated expenses and delays. To guarantee smooth product flow, a future-proof IT supply chain must account for effective customs declaration software

In this blog, we will discuss five major developments that will influence the supply chain in 2024:

1. AI’s ascent and automation

Automation is a great option to automate repetitive tasks such as order processing and inventory management, significantly increasing efficiency and accuracy. The impact of automation can be further increased with artificial intelligence. Automation and AI can analyse massive data sets to predict the following:

  • Demand fluctuations: Artificial intelligence can forecast future demand for particular IT components by assessing past sales data, customer behaviours, and market projections. By doing this, businesses may order products in advance and prevent stockouts or overstocking.

  • Logistics optimisation: Artificial intelligence can assess data on costs and shipping routes to cut down on expenses and improve delivery schedules.   

  • Possible interruptions: By examining social media and news feeds, AI can detect possible IT supply chain interruptions. This enables businesses to take preventative actions, such as modifying their manufacturing plans and finding substitute suppliers. 

2. Embracing visibility and traceability

The days of opaque supply chains are long gone, giving businesses insight into their sources and paths. Businesses require total transparency in each stage of the supply chain in response to growing customer demand for openness. This comprises:                

  • Tracking components from origin to finished product: This entails being aware of the precise location of raw material suppliers, component production sites, and the assembly lines where final goods are put together.

  • Ensuring responsible sourcing practices: Businesses must have peace of mind knowing that their suppliers are not engaged in mining that harms the environment.

  • Finding possible disruptions and bottlenecks: Businesses may spot possible bottlenecks in the supply chain, including delays at customs or production slowed down at a particular manufacturer, with real-time visibility. This makes it possible to take preventative action to lessen interruptions.

3. The development of nearshoring and on-shoring

Businesses are increasingly trying to nearshore and onshore their IT production in order to reduce risks and increase responsiveness. This includes:

  • Nearshoring: It is the practice of sourcing parts and manufacturing locally but maintaining a company’s international presence. For instance, a US corporation may choose to nearshore production to Mexico to lessen its dependency on Asian suppliers.

  • Onshoring: It is relocating production to a company’s home nation. Although it can be more expensive, this alternative shortens lead times and gives you more control over the supply chain.

4. Sustainable practices become the centre stage 

Being environmentally conscious is more important than ever these days. Greener IT supply chain strategies are becoming more demanded by both businesses and consumers. This entails searching for IT vendors who are dedicated to:

  • Sustainable manufacturing practises: It encompasses the utilisation of recyclable resources, energy efficiency in production, and the implementation of waste reduction methods.

  • Reducing e-garbage: A substantial quantity of electronic garbage is produced by the quick obsolescence of IT equipment. Long-term equipment life is a goal of sustainable IT supply chains, which seek to achieve this through refurbishment programmes and ethical recycling techniques.

  • Examining energy-efficient hardware options: By choosing energy-efficient IT hardware, businesses can lessen their environmental impact.                                                          

5. The changing customer experience

Customers of today demand a seamless, customised IT experience. They desire speedy and effective delivery of the newest technology. This necessitates an extremely flexible and responsive IT supply chain that can:

  • Quickly provide the newest technology: As new technology and software are released, the IT landscape is always changing. In order to guarantee that businesses have access to the newest technology to satisfy client demands, an IT supply chain that is future-proof must be flexible enough to adjust to these shifts.

  • Adjust the scale as needed: A future-proof IT supply chain must be able to scale up or down its operations in response to changes in customer demand. One way to achieve this may be to work with IT vendors who can ramp up production during busy times and reduce it during slow ones.


It takes time to create an IT supply chain that is ready for the future. Maintaining awareness, welcoming innovation, and emphasising adaptability can help ensure that your company has the technological groundwork it needs to grow in the years to come.


Author Bio: John Hall, a customs industry expert, has 15 years of experience working with customs operations. Having been an integral member of iCustoms since its inception, he possesses extensive knowledge and expertise in both the technical and regulatory domains.