Chris Pope Appointed Chief Innovation Officer at Sapphire Systems


Sapphire Systems, the leading digital operating platform services provider to mid-market and enterprise customers, today announced the appointment of Chris Pope as Chief Innovation Officer (CIO). Chris will be a key contributor to the Office of the CTO, and will focus on developing the fast growing group’s innovation strategy. As well as building out Sapphire’s Digital Operations Platform (DOP) platform portfolio, he will accelerate ITOM Solution’s market position, and support the growth of its ServiceNow practice.

Chris joins Sapphire from ServiceNow, holding numerous strategic and product-focused roles throughout his tenure, his final role being VP Innovation. Prior to ServiceNow, his experience includes the management of many large-scale, technology-led projects at the likes of UBS, NYSE Euronext and Lehman Brothers.

Sapphire Systems acquired fast growing ITOM/ITSM and Connected Operations specialist ITOM Solution in December 2020, and Chris will initially focus on accelerating the growth of ITOM’s Managed Service portfolio [ITOM as a Service], with his remit extending across the group to develop and deliver on Sapphire’s vision to become a global leader in digital operating platform services.

“Chris brings a reputation as one of the leading innovators in digital thinking and transformation, and we are proud that he has chosen to join Sapphire in this incredibly exciting time in our growth journey,” comments Vince DeLuca, CEO, Sapphire Systems. “He joins our group executive team and will contribute to the consolidation of our positioning as a leading digital operating platform provider, harnessing innovation to digitally unite our customers. Chris’ experience as VP, Innovation, at partner ServiceNow will be invaluable in accelerating our ability to advise, influence and develop a portfolio that will expedite our customers’ digital journeys.”

“The majority of my experience centres around working with CIOs and digital transformation leaders to understand their vision, challenging traditional thinking to push boundaries and creating innovative, creative solutions which allow them to do things in new and different ways,” comments Chris Pope, Chief Innovation Officer, Sapphire Systems. “Sapphire’s vision is really very impressive. I’m looking forward to embracing this new challenge, utilising a combination of my experience, some of the best people in the industry, and world class technology to consolidate Sapphire’s position as a global digital leader.”