City of Coral Gables Selects Infor to Reach New Levels of Operational Efficiency & Innovation for Constituents


Infor, the industry cloud company, today announced that the City of Coral Gables, Florida, has selected Infor to help the organization provide better service to its constituents. Infor will support the city in its goal of reaching new levels of efficiency and promoting a culture of exceptional customer service and innovation. Specifically, the city will implement a suite of Infor cloud applications to streamline financials, supply management and human capital management, and to better aggregate data through deep industry-specific analytics and artificial intelligence.

The Coral Gables is a historic municipality in Miami-Dade County, with 51,000 residents, 1,100 employees, high quality of life and exceptional municipal services. It was important to decision-makers that their new technology partner understood the intricacies that their teams handled daily and would be able to provide robust configurability alongside a user-intuitive approach. With Infor, the city will enable employees to work more efficiently across its operation and maximize reliability and performance through the addition of cloud and mobile applications.

Coral Gables also will implement key Infor analytics solutions and set up a cloud operating platform for the future that will help enhance productivity and bring business processes and artificial intelligence together to offer unparalleled insights. Infor will provide a platform for networked business analytics, help automate the process of preparing data and add an adaptive user experience.

“As cities prepare for the future, and the future needs and wants of their residents, recognizing the need to be a digital government and digital business, including smart city concepts, analytics and AI, is critical to success,” said Steve Potvin, Infor vice president. “Infor is committed to helping organizations better manage their people and assets, and we are excited to partner with the City of Coral Gables on this new project, and help kick off the innovation project in the coming year.”