If this challenging past year has taught us one thing, it is the value of connections–not only in our lives, but in supply chains. We saw this right at the start of the pandemic, when parts being manufactured in Wuhan province disrupted car manufacturers’ production lines around the world. Indeed, when customers contact us for planning support through our COVID-19 Action Center, they are usually grappling with similar supply chain disruptions–or disconnections.
It’s not economically healthy or desirable for Amazon to own a monopoly on providing truly demand-driven, low-cost high customer service. That’s why I believe that during this decade we’re heading for a new era in which open, multi-enterprise, cloud platforms will provide the required end-to-end supply chain integration to serve customer demand.
Read full post on ToolsGroup blog to learn how to prepare for an open supply chain platform