Crosser & Paessler partner to enable central monitoring of IT & OT

The merging of IT and OT creates new opportunities to optimize processes, or even set up new workflows. In this context, it is important to constantly monitor all components, such as machines, production sites, IT infrastructures and networks.

“Since OT has always been isolated from IT, there are many protocols beyond MQTT or UPC UA that are used in the OT world but are not supported by any IT monitoring solution out of the box,” Helmut Binder, CEO of Paessler AG. “With a central monitoring solution, it is possible to track complex processes across internal boundaries. To do this, the solution must support all the necessary functions and be able to communicate with both IT and OT devices. As part of our Uptime Alliance, we have found an experienced partner in Crosser to offer this solution.”

Crosser, which enables real-time analytics, integration and automation between different data sources or systems in manufacturing, uses its platform to simplify the development of integrations and automations between machines, systems and services. It also provides horizontal integration between machines, vertical integration and workflow automation between layers in the IT and OT technology stack.

“We have developed a platform that is specifically suited for industrial IoT and for companies with many assets and specific data requirements,” said Kai Schwab, DACH director at Crosser. “Our platform collects data from every OT device in every OT protocol, pre-processes that data and translates it into IT protocols. That’s where Paessler’s PRTG Network Monitoring system plays its role, because it reads the preprocessed data and maps it to the central dashboard.”

Through the technological partnership, Crosser and Paessler ensure that any problems with the IT and OT infrastructure and data traffic are identified at an early stage. This way, rapid troubleshooting becomes possible while disruptions can be avoided.

Learn more about Crosser and Paessler’s solution at booth 140 and 244, hall 5 at SPS, Nuremburg November 23 – 25, 2021. Alternatively, to learn more about Crosser and its edge solutions, visit


Crosser and Paessler PRTG at a glance:

  • Crosser enables the analytics, integration and automation of workshops and machines into PRTG. This is based on PRTG’s advanced options for alerting, notification and publishing data.
  • IT, OT and environmental conditions are brought together, both technically and visually. This creates a holistic overview of the entire production process.
  • Avoid downtime and ensure production performance through reduced mean time to report (MTTR) and predictive maintenance.


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