Cheshire-based third party logistics provider Impeccable has reported it has reduced operating costs by more than 23 percent thanks to a new integration between its cloud-based order management system, Mintsoft, and transport management system, Stream.
Initially operating in the entertainment sector at live events throughout the UK and Europe, Impeccable diversified and has now expanded the transportation and courier side of its business.
Now with 50,000 square foot of warehouse facilities and providing same-day B2C and B2B fulfillment services nationwide, the company has benefited from the integration of two vital software systems and realised significant efficiencies and cost savings.
Mintsoft helps online retailers, logistics providers, manufacturers and 3PLs drive efficiencies and better manage times of rapid growth by helping to increase fulfillment accuracy and reduce pick times, warehouse admin and costly returns. Often able to be implemented online or over the phone, clients are able to be onboarded within four weeks with minimal disruption.
Stream is designed for companies with complex and challenging logistics requirements including two-man home delivery, assembly, same day delivery services, emergency parts and repair services. It helps businesses effectively and efficiently manage deliveries, vehicles and orders.
Commenting on the new integration, Impeccable managing director, Graham Beardsmith, said: “We’ve grown significantly over the past few years as we’ve diversified from just providing services to the live entertainment sector across the UK and Europe to take full advantage of the opportunities from e-commerce.
“To manage that growth, we wanted to put in place best-in-class cloud-based software to help manage various aspects of our business. Mintsoft and Stream are a key component of that mix.
“We’ve been able to benefit from modern and automated order, warehouse and logistics processes. Not only have Mintsoft and Stream enabled us to reduce our operating costs by 23%, they’ve enabled us to deliver exceptional customer service. In addition, with the new solution able to be easily integrated with our legacy systems, it means we were up and running with minimal disruption.”
The integration with the cloud-based Stream solution marks the latest in over 50 direct integrations already hosted within the Mintsoft software with other integrations including Shopify, Amazon and Ebay.
Rob Hodgson, warehousing and online fulfilment industry lead at The Access Group, which acquired Mintsoft in January 2020, said:
“We are delighted that Stream has joined Mintsoft’s already impressive list of integrations. It brings a new way for customers using our software to get their products delivered to their own customers around the world.
“Mintsoft has always looked to develop a suite of excellent products and deliver a great customer experience. Not only does the integration with Stream extend that promise, providing new and existing Mintsoft customers who have their own fleet of vehicles with an innovative transport management system, we know that Stream puts customer service at the very heart of its software.”
Dave Pickburn, founder and CEO at StreamTech, responsible for the design and development of Stream, commented:
“We are excited about integrating Stream with Mintsoft. Businesses who are taking advantage of the continued growth in e-commerce and need to manage inventory, orders, sales and want to deliver those products to customers with their own vehicles will particularly benefit from the integration.
“Strategically, partnering with Mintsoft gives Stream the opportunity to provide a complete warehousing and logistics solution which is entirely cloud-based. Working with Mintsoft and the wider Access Workspace platform will help us further develop new and existing global markets.”