NetSuite Empowers Customers with Guided Learning

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To help customers maximise the value of the suite and accelerate adoption, Oracle NetSuite today announced NetSuite Guided Learning. NetSuite Guided Learning provides step-by-step guidance embedded in NetSuite to help educate users about system functionality and features. Available to all NetSuite licensed customers at no additional cost, the contextual learning guides can help businesses leverage the full capabilities of the suite and reduce time spent on training.

“To fully maximise software investments and adapt to evolving needs, businesses must provide employees continuous learning opportunities. This requires expert training resources and support that is accessible, convenient, and comprehensible – all of which may not be available in-house,” said David Rodman, senior vice president of customer success, Oracle NetSuite. “NetSuite remains committed to expanding continuous learning support for our customers to help run their businesses better. Whether onboarding new users or adopting more features, NetSuite Guided Learning offers customers immediate access to resources that allow employees to build their skills.”

NetSuite Guided Learning includes the following guides:

  • Role-based guides: These introductory guides offer role-specific resources to help users learn about their dashboard and available tabs. For example, a user with a sales team role can learn more about where to find the latest information on leads and activities.
  • Key task guides: These interactive guides showcase key NetSuite features that help users maximise productivity and efficiency. For example, a user can find help for how to personalise a dashboard or create shortcuts in NetSuite.

Additional learning and support resources can be accessed from any guide:

  • NetSuite MyLearn: A digital learning platform with access to personalised learning paths, on-demand modules, live interactive webinar trainings, and practice environments.
  • SuiteAnswers: A comprehensive knowledge centre with searchable access to support articles, help topics and training videos.
  • NetSuite Support Community: A global, online forum that allows customers, partners, and developers to ask questions, get information on updates, and make new connections in the NetSuite community.