Nexans has signed a long-term partnership agreement with Shippeo, a European leader in supply chain visibility, to implement an innovative new digital service that leverages automation and artificial intelligence to expand future capabilities of its global transport operations. The partnership will accelerate Nexans’s vision for enhanced customer satisfaction and business evolution by creating an agile, data-driven supply chain supported by state-of-the-art technology. Digitalization will enable Nexans to deliver value-added services for customers such as real-time tracking, accurate estimated time of arrival (ETA) predictions and incident management of shipments.
The collaboration with Shippeo will help advance Nexans’s strategic transition to an even more customer-centric organization. The tracking and ETA prediction service from Shippeo will provide Nexans customers with real-time insights on transportation operations for increased transparency and traceability. It will also enable Nexans to identify improvements across its value chain to increase the resilience of delivery ecosystems for customers. A particular focus of the solution is on increasing collaboration to streamline operations, reducing the need for holding unnecessary inventories and eliminating bottlenecks, such as delays in unloading when deliveries arrive at a customer site.
“This is a great opportunity for Shippeo to work with a key player enabling the world’s shift to renewable energy”. What’s particularly significant for us is the high degree of interest and sponsorship for the project from Nexans’ top tier leadership, citing our visibility capabilities as being truly integral to the company’s overall strategy. This really goes to show that visibility is not just relevant to transportation functions, but also acknowledges the role it plays in enhancing sales, marketing and customer service functions,” said Lucien Besse, COO and co-founder of Shippeo. “Nexans’ holistic strategic approach is very beneficial, facilitating both collaboration and innovation to maximize the benefits of end-to-end traceability across the supply chain.”
“The digitalization of our supply chain is an integral element of Nexans’s ambition to electrify the future. We started the journey towards enhanced traceability some time ago with initiatives such as our connected solutions. But now, with Shippeo joining our expanding group of key strategic partners, we are taking the visibility of our transportation operations to the next level”, says Christopher Guérin, CEO of Nexans. “A high level of transparency and traceability is regarded as the norm when ordering consumer goods online. Partnering with Shippeo allows us to offer the same kind of experience and confidence for our deliveries.”
The transportation solution will start rolling out across Nexans’s operations from the first quarter of 2021