Schneider Electric, the leader in the digital transformation of energy management and automation, today announced a new service offer, EcoStruxure Service Plans. These enriched packages combine traditional services with powerful digital services that are tailored to pinpoint and address specific customer goals, improving performance of electrical equipment and systems.
Peace of mind for business continuity
60% of organisations are now preparing for the future by beginning their digital transformations, part of which means digitising electrical infrastructure. The goal of this digitisation is to strengthen everyday uptime and minimise risk.
Research found that 56% of electrical fires are due to a lack of maintenance. Workforce challenges are also frequently encountered, especially with respect to remote expertise and skills gaps. The new EcoStruxure Service Plans alleviate these issues by providing, in a single contract, a tailored mix of on-site services, digital services, and consulting. Schneider Electric emphasises the importance of a seamless experience for customers, who can select the EcoStruxure Service Plan best reflecting their individual needs.
“Many of our customers are laser-focused on regaining the business strength they sacrificed during the crisis,” said David Pownall, VP of UK&I Services at Schneider Electric. “That’s why we built our new EcoStruxure Service Plans., allowing us to guide them on their unique route to improve business resilience. With ideal combinations of traditional on-site services and powerful new digital services with IoT, we’re making great recipes for total peace of mind. Like good insurance coverage, it lets our customers turn their attention to their main business, knowing that their electrical equipment health and power quality is under expert care.”
The right selection of contracts to deliver on the strategy
EcoStruxure Service Plans reflect Schneider Electric’s ongoing commitment to building business resilience for its customers. Beyond traditional field services, it is an IoT-enabled bundle of expert support where data, analytics, software, and domain expertise drive substantial improvements in asset management, asset safety, resilience, operational efficiency, and sustainability.
On the ground or in the cloud, the new EcoStruxure Service Plans help improve business continuity and energy management for customers by leveraging Schneider Electric’s tremendous in-house knowledge, local expertise, and its extensive partner network.
Powered by software, analytics and natively digital equipment
EcoStruxure Service plans are fuelled by connected products, such as Schneider Electric’s natively digital equipment. The company continues to bring its digital philosophy to life by equipping its equipment and retrofitting brownfield equipment with the latest sensing technologies. These provide the foundation for condition-based maintenance through analytics such as those offered by Schneider Electric’s robust EcoStruxure architecture and platform.