British Retailer Natural Baby Shower Transforms Fulfillment with Descartes Ecommerce Warehouse Solution


Descartes Systems Group (Nasdaq: DSGX) (TSX: DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that Natural Baby Shower, an online retailer in the new-born/early childhood category, has optimised its order fulfillment operations with Descartes’ cloud-based ecommerce warehouse management solution (WMS). The solution helps Natural Baby Shower to achieve its goal of 100% stock accuracy and fulfill customer orders without errors.

“With far too many manual processes in place, our inventory was very inaccurate and fulfillment operations were inefficient. Previously, all orders were printed on individual sheets of paper for the team who would have to hunt in the warehouse for the exact location of the items,” explained Clifton Vaughan, Founder and Director of Natural Baby Shower (pictured left). “Since working with Descartes to implement its ecommerce WMS solution, the accuracy of stock has been incredible and we are not missing shipments. The warehouse really is key to our future growth and, with the Descartes’ solution, we’ve put the infrastructure in place to keep growing our business, maintain flexibility and meet our customer demands.”

Part of Descartes’ ecommerce solution suite, the Descartes ecommerce WMS helps direct-to-consumer brands and ecommerce retailers drive significant efficiencies across order fulfillment processes to provide a remarkable customer experience. The solution helps ensure that retailers can ship on time, ship the right items, not oversell existing inventory, and have full transparency into warehouse operations. The solution is pre-integrated with major ecommerce platforms, such as Channel Advisor, Shopify Plus, Magento and others, to accelerate implementation and time to value. Order information is automatically available to be executed via mobile-driven multi-order pick-and-pack strategies and then fed into Descartes and third-party parcel shipment systems.

“We’re pleased to help Natural Baby Shower bring improved accuracy and effectiveness to its fulfillment operations,” said Dirk Haschke, VP & General Manager, Ecommerce at Descartes. “Our ecommerce WMS helps companies like Natural Baby Shower successfully grow their business by providing an outstanding customer experience.”