Connecting Cambodia to a Sustainable Future


Smart Axiata presented its Sustainability Report 2017 today at Topaz, showcasing key highlights of its national socio-economic impact throughout that year to multi-stakeholders, including H.E. Tram Iv Tek, Minister of Posts and Telecommunications, various ministry representatives and development partners.

The company’s sustainability framework, in line with that of its shareholder Axiata Group, encompasses elements along four key pillars:

  • Beyond Short-Term Profits: creating long-term value through our investments as well as building inclusive products and services.
  • Nurturing People: developing world-class talent built on core values while providing a conducive workplace that encourages creativity and innovation.
  • Process Excellence: designing process improvements and governance to ensure greater operational effectiveness as well as efficiency.
  • Planet and Society: having initiatives aimed at mitigating environmental impact and its corporate social responsibility contributions to Cambodian society.

“At Smart, we recognize that we have an immense responsibility to ensure that our business grows together with our local stakeholders and communities. We continue to be transparent indisclosing our efforts while managing our long-term impact on the triple bottom line of the economy, environment and society – a testament to our long-term commitment towards sustainability while maintaining high performance,” said Thomas Hundt, Smart Axiata CEO.

In 2017 alone, Smart contributed 339 million USD to Cambodia’s national economy – this represents a significant 1.5% of the Cambodian GDP. The company also supported 52,554 jobs across its value chain.

Smart remitted 76 million USD in tax, levies and regulatory fees, whereby its tax payments alone represented 3% of total national tax income. Furthermore, Smart committed to carry out projects that drive ICT infrastructure and human resource development by utilizing its contributions of more than 6.5 million USD to the Universal Service Obligation Fund and the Capacity Building and R&D Fund.

Beyond Smart’s core business, the company continued its National Champion agenda through various CSR initiatives, notably under its Education Pillar and the new Tech Innovation Pillar. Besides doubling the SmartEdu Scholarship Program intake, the SmartStart Young Innovator Program was launched to realize digital business ideas as well as promote technopreneurship among university students.

“Smart has always taken our national responsibilities very seriously. Besides contributing to national development funds and government income, over 1% of Smart’s annual revenue is allocated for CSR programs that make significant impact at the communities in which we operate,” Thomas added.

Since its inception in 2008, the company has spent over 1.19 billion USD in capital and operating expenditure to drive the development of the Kingdom’s telecommunication and ICT sector.

Smart is also making strong inroads towards becoming Cambodia’s Digital Champion by 2020. In addition to being the first telco to launch 4.5G in 2017, Smart introduced more innovative services, locked-down new entertainment partnerships and increased its digitization initiatives. Smart also achieved a new milestone by launching the 5 million USD Smart Axiata Digital Innovation Fund, the Kingdom’s first digital venture capital fund, focused on investing in Cambodian-based digital startups.

“I am proud of our increased national contribution, business performance and societal impact. We will build on our mobile data leadership and exciting lifestyle entertainment portfolio while playing an active role in developing the Kingdom’s digital ecosystem. Our investment in, and commitment to Cambodia has continued this year and will remain strong in the future,” Thomas concluded.

Access to download the Smart Axiata Sustainability Report 2017.