GoTo announces 40 new features to bolster customer management, security & connectivity

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GoTo, the company making IT management, support, and business communication easy with flagship products GoTo Resolve, Rescue, and Goto Connect, today announced nearly 40 new features across its product portfolio. The new features and integrations help customers manage, secure, and connect their businesses more easily than before.

UK plc is suffering from a digital skills shortage with only one in 10 UK workers possessing the skills companies are looking for today. It is more important than ever for business leaders to make IT management and workforce collaboration as simple and secure as possible. GoTo is ensuring IT teams and employees stay ahead of changing business needs and behaviours with its latest features that include a Microsoft Teams phone integration, AI-generated scripts, a Miro integration, and Linux support, in addition to the recently announced mobile device management solution and Endpoint Protection for GoTo Resolve.

New Features from GoTo Include: 

Security, even stronger for tools, devices, and company data.

New mobile device management offering, endpoint protection add-on, admin permissions, and Azure Active Directory Sync are designed to strengthen security and stay ahead of cyber threats.

User experiences, AI-powered for greater efficiency.

Enhanced features like Disruption Free Unattended Access, Linux support expansion, webcam zoom, and an AI-enhanced script generator help you get more done, the easy way.

Customer decisions, made easier with data.

New data visualisations like Interaction Details, SMS Health Dashboard, and Conversation Review help your organisation discover opportunities and determine better outcomes.

Critical tools together, unlocking savings and productivity.

Boost collaboration and security, while cutting costs through the latest integrations with Microsoft Teams, Miro, and Bitdefender.

“We are thrilled to offer our customers new, critical features like dependable device security, cutting-edge AI-powered experiences, the ability to create better business outcomes through data-driven customer decisions, and integrations that will save people time and money,” said Paddy Srinivasan, CEO of GoTo. “At GoTo, we listen intently to our customers and continually evolve our products to meet their needs. Our latest seasonal innovation release is the culmination of months of work along with ongoing customer conversations and optimisations to ensure that our products are secure, innovative, easy to use, and reliable.”

To learn more about GoTo and the recent product innovations, please visit: https://www.goto.com/whats-new