Honeywell Expands Reseller Network to bring Voice-Guided Software to Global Distribution Centres


Honeywell (NYSE: HON) today announced two new resellers to help bring its Guided Work Solutions software offering to small- and medium-sized distribution centres globally.

The company recently partnered with Consultare America LLC and Silver Touch Technologies to offer the fully-integrated voice-directed productivity solution to its customer base throughout the United States, Latin America, Europe and India.

Based on Honeywell’s industry-leading Vocollect voice technology, Guided Work Solutions brings the benefits of voice-guided workflows to smaller DC operations. The solution integrates with leading enterprise resource planning (ERP) software — such as SAP Business One and Microsoft Dynamics 365 — and leverages existing warehouse technology investments.

“Our new partnerships with Consultare and Silver Touch Technologies allows us to expand the reach of Guided Work Solutions to an ever-growing base of businesses around the world to help improve their day-to-day operations,” said Bill Birnie, general manager of voice solutions for Honeywell Safety and Productivity Solutions. “Our bundled, turnkey voice solution can allow distribution operations become more efficient by adding a voice component to their existing warehouse management system.”

Both resellers are proficient and have extensive knowledge of business processes and systems, having consulted with and installed ERP software in hundreds of companies across the world.

Consultare specialises in SAP Business One and is focused on implementing solutions for professional services, retail and wholesale distribution in the United States and Latin America. The company helps customers to manage their companies more efficiently, utilise their resources better and obtain better and faster information out of their systems.

“Consultare is honoured to be part of the Honeywell reseller family,” said Gustavo Zientek, CEO of Consultare America LLC.  “Honeywell’s Guided Work Solutions will enable us to provide our customers with the newest and best technology available to run their warehouses efficiently.”

Silver Touch Technologies is an accredited SAP business and Microsoft Gold Certified partner specialising in the implementation, support and development of ERP software in the United States, Europe and India. The company provides solutions encompassing technical needs including IT consulting, system integration services and software development.

“Silver Touch is delighted with this new partnership, which allows us to offer our customers state-of-the-art technology from Honeywell,” said Kunjan Jasani, director at Silver Touch Technologies. “This helps us extend the capabilities of our warehouse management system offering, making it a true best-of-breed solution.”

Easily configured and quickly deployed, the hands-free, eyes-up solution guides a worker through a variety of warehouse tasks, from picking to receiving, replenishment and put-away. Customers have seen 35% productivity gains, 50% error reductions and 20% fewer safety incidents — all while cutting training time in half.

The software runs on a wide range of compatible hardware, including Honeywell’s mobile computers and other AndroidTM mobile devices. The Android operating system provides support for multiple interfaces including voice, scanning and keypad.

Guided Work Solutions is the latest in an award-winning portfolio of voice solutions for large enterprises, Android and iOS based solutions and maintenance and inspection applications for fleet and asset management.

Nearly 1 million mobile workers use Honeywell Vocollect voice solutions in distribution centres around the world. More than 80% of the top supermarket chains in North America have deployed Honeywell’s voice technology. The technology has been shown to increase warehouse worker productivity up to 35%, while reducing errors by up to 25%.

Honeywell Vocollect Voice Solutions provide proven and innovative workflow performance technologies custom designed for distribution centre, maintenance and inspection, and retail environments. With $20 billion in customer savings to date, Vocollect technology works to streamline mobile workforces by providing best-in-class, voice-enabled workflow processes in 60 countries and 35 languages worldwide.

Honeywell is the global leader in industrial voice solutions for the distribution centre and warehouse. For more information about Honeywell’s Guided Work Solutions, visit