Totalmobile, a leader in field service management software solutions, is delighted to announce a new partnership with Inverclyde Council’s Health and Social Care Partnership (HSCP).

After a tender process, Totalmobile has been awarded the contract to manage the scheduling service for around 550 social care workers in Inverclyde. With Totalmobile’s advanced technology, social care staff working in the community will now be equipped to handle on-day changes seamlessly, onboard new service users more quickly, and improve overall service efficiency.

The implementation of Totalmobile’s solutions, which has just begun, is expected to enhance current processes and optimise resources across the HSCP. By utilising intelligent systems that can automatically react to unplanned changes—such as staff sickness—without requiring manual intervention, Inverclyde’s social care workers can ensure that service continuity is maintained, and service users receive the support they need without delay or interruption.

Councillor Robert Moran, chair of the Inverclyde Integrated Joint Board, the organisation that oversees local health and social care functions delegated to it by the council/health board and delivered by the HSCP, said: “We anticipate the new service will allow social care staff, who are delivering vital services across the community, to work more efficiently and have less time sitting at their desk manually inputting data.”

Chris Hornung, Managing Director of Public Sector at Totalmobile, commented on the partnership: “We’re proud to support Inverclyde Council in their mission to modernise their care services. By integrating our state-of-the-art solutions, Inverclyde will not only streamline their operations but also ensure that their carers have the tools they need to deliver exceptional care. This is a prime example of how technology can be leveraged to transform public sector services for the better.”

For more information on how Totalmobile’s solutions are helping public sector organisations modernise their services, visit www.totalmobile.co.uk/sectors/health-social-care.