Speedy Freight adapts its business model to support consumer needs during lockdown


Speedy Freight franchisees has delivered over a million consignments of both medical and consumer goods since lockdown began in March.

For Glasgow Franchisee, Damian Pacitti, lockdown required him to restructure the branch resources and operational systems to adapt to customer needs. Consignments during lockdown ranged from supermarket signage and protective screens to aid social distancing to vital medical supplies such as PPE equipment, including protective masks, gloves, ventilators and other critical hospital apparatus.

Since the Covid-19 lockdown began in March, the Glasgow team have also played a key role in delivering one million home consignments for a major UK retailer in collaboration with other Speedy Freight branches across the UK.

Damian Pacitti, Director at Speedy Freight Glasgow said, “I’m hugely proud of my team who have made our deliveries possible by travelling the length and breadth of the UK. We’ve had to act quickly in order to tailor our services to meet customer demands. Their willingness to adapt their working lives to support the national transportation of urgent supplies – from vital PPE equipment to eggs boxes, supermarket checkout screens, and home entertainment goods – has helped others stay at home.”

To keep services running as normal, Speedy Freight scaled up its home delivery operation. The Glasgow-based Franchise is now also beginning to increase its services for construction and manufacturing clients as the industry gears back up to business as usual levels.