Syspro, the industrial AI company for manufacturing and distribution, today launched Syspro Torque, an industrial AI platform that detects operational problems, recommends the next step and takes approved action inside the systems manufacturers already run.

Manufacturers running on tight margins need assurance that an AI investment will deliver measurable value. They need proof it protects margins, cuts risk and protects their commitments to customers. Nowhere is that harder to deliver than on the shop floor, where one decision touches suppliers, capacity, scheduling, quality, compliance, costing, and fulfilment, all at once. Generic AI tools were not designed to work through this complexity. Syspro Torque was built for exactly that purpose: it acts on problems with visibility at each step, proving clear return on investment (ROI) for manufacturers.

Every action Torque takes is logged with its full reasoning: the rule applied, the data used and why. Built on Syspro’s manufacturing knowledge graph, the product of nearly five decades of encoded industry practice, Torque works with any ERP and connects to the MES, SCADA and warehouse systems already on the floor.

“Manufacturers won’t hand decisions to a black box, and they shouldn’t. Torque connects to the ERP and the systems already on the floor, so its decisions reflect the whole operation. And most critically, Torque shows its work behind every action,” said Chris Lloyd, Chief Solutions & Technology Officer at Syspro. “Because Torque requires no code to deploy, it is the operations manager who understands the rules who is empowered to build and run the agents from day one.”

Works with what manufacturers already run

Torque is built to work with any ERP. It runs deepest on Syspro ERP, where nearly five decades of manufacturing logic give its agents the richest context to act on. It combines that context with order, inventory, production schedule, supplier, and shop floor data already in the ERP, so problems are identified faster and acted on sooner.

Anyone on the operations team can describe what they need an AI agent to do in plain language. Syspro Torque builds the agent, without the need for manual coding. An agent that once required a development team can be built in a short working session, ready for the manufacturer’s approval process.

Syspro Torque connects to any mix of technology on the floor, whether the operation runs in the cloud, on-premises or both. Getting old and new systems to talk to each other is often expensive and challenging. Torque connects to legacy SCADA systems, MES platforms, warehouse hardware and other sources through MCP connectors, with no bespoke middleware required. That gives manufacturers an AI layer that works with the technology stack they already have, cutting down on custom integration work and putting AI to work across the whole business.

“Syspro’s advancement to Leader in the 2026 SMB ERP Technology Value Matrix reflects continued improvement across both functionality and usability,” said Charles Brennan, Senior Analyst at Nucleus Research. “Its investments in embedded AI, workflow automation, and manufacturing-focused capabilities are helping mid-sized manufacturers and distributors reduce manual processes, improve operational visibility, and increase efficiency across core workflows. As AI becomes more embedded within ERP, Nucleus expects the greatest value to come from practical use cases that translate these capabilities into measurable operational improvements and ROI.”

Torque creates a safe environment for transformation. Manufacturers mid-change are managing overlapping projects, distributed data and systems with no single source of truth, and the usual answer is to slow down. Torque’s agentic guardrails offer another way: change happens faster because every action is tracked, explained and under control, and operations keep running throughout.

Every decision, out in the open

Torque runs on Syspro’s ‘Glass House’ principle: everything visible, nothing hidden. Every recommendation shows its reasoning so operators and auditors can follow the logic instead of taking the system’s word for it. The manufacturer decides how much control to delegate, from approving every single action to letting Torque run trusted, repeatable workflows on its own. The result is manufacturers running their business with more confidence and spending time on the exceptions and decisions that matter most.

Every decision and action Torque takes is fully auditable, with a full reasoning chain built for strict manufacturing compliance. It shows the exact business rules applied, the data sources used, and the tools called on for every transaction. Any automated action can be checked right away and the underlying data fixed, so the workflow continuously improves over time.

“Manufacturers have always relied on ERP to run their business, but knowing what happened yesterday is not the same as knowing what to do today or knowing how to do it better,” adds Leanne Taylor, CEO at Syspro. “For manufacturers mid-transformation, managing overlapping projects, distributed data and systems in flux, Torque provides a safe environment to keep moving forward. Every action is governed, visible and auditable. Change gets faster and smarter, not slower and riskier.”

Availability

Syspro Torque is designed to optimise the use of AI, not overuse it. Most manufacturers trying AI end up with spend they cannot track and outcomes they cannot measure, managing costs retroactively as they accumulate. Torque is built around the opposite principle: AI that governs workflows running deterministically, so they are repeatable, auditable, and run at optimal cost. Manufacturers see an upfront cost estimate for each workflow before it runs, set the cadence that fits their operation, and track what each agent delivers. Pricing follows usage: start with one workflow, expand as agents prove their value.

Torque entered its controlled availability programme in August with manufacturers and distributors spanning food and beverage, industrial equipment and fabricated metals, from mid-market operations to distributors above $2 billion in revenue. Each participant works directly with Syspro to define which decisions Torque recommends, which it acts on, and how results are measured. Syspro will be showcasing Torque publicly for the first time at the International Manufacturing Technology Show (IMTS) 2026 in Chicago, September 14-19, stand 133024.

For more information about Syspro Torque, visit Syspro Torque – Syspro