IPsoft honours pioneering spirit of cognitive AI innovation with rebrand to Amelia


IPsoft, the largest independent leader in enterprise artificial intelligence (AI), is today announcing that it has rebranded as Amelia, an IPsoft Company.

Chetan Dube, founder and CEO of Amelia commented: “Since its naissance, the mission of IPsoft has been to create fulfilling, human experiences through groundbreaking AI solutions. As an industry, we are now reaching a tipping point where we’re seeing significant improvements in both the cognitive maturity of solutions and accelerated adoption across all industries. While this presents exciting immediate opportunities for businesses, the lasting impact of this world-altering technology depends on the pioneering spirit of its creators to discover new ways in which it can enhance and enrich the human experience.

“Emboldened by this pioneering spirit, we’ve changed our name to Amelia, in honor of the groundbreaking aviator Amelia Earhart. We previously named our flagship AI platform after her, as she embodies the pursuit for adventure and excellence that we aspire to reach every day with our solutions. Today, we want our company name to also reflect this goal to create game-changing solutions that can shift perceptions of AI, open up new avenues of discovery, and simply make life better.”

Amelia, an IPsoft company, has been at the forefront of innovation in cognitive intelligence for over 20 years and was amongst the first to launch a virtual assistant in 2014. In the years since, the Amelia platform been repeatedly recognized for its world-leading conversational AI and automation capabilities by Forrester, Everest Group and Ovum. She also powers Amelia HyperAutomation, a platform that converges front- and back-office functions into a single autonomic framework to automate entire end-to-end processes across disparate business areas. .

Demonstrating the continued spirit of pioneering innovation, the company will soon be launching the ability for customers and their technology partners to build role-optimized Digital Employees. This new AI-assisted, no-code capability will significantly reduce time-to-value and democratize the adoption of conversational AI solutions by enterprises of all sizes.

“Over the past two decades, we’ve worked with the world’s leading brands to unleash creativity and deliver business value by teaming humans with our digital employee, Amelia. This work has demonstrated the ability for conversational AI and hyperautomation to transform human creativity, optimize business processes, and empower a modern hybrid workforce. We are at the cusp of the next chapter in human-machine collaboration and we’re excited to take our next steps as Amelia, an IPsoft company,” Dube concluded.