Siemens increases the efficiency and service life of baggage handling systems with Service 4.0


Siemens Logistics offers airports and airlines a comprehensive portfolio of innovative software solutions to optimize processes. This includes Service 4.0 for the predictive maintenance of baggage handling systems. Forecasts are generated from collected data, and preventive measures are taken to improve system reliability and avoid unscheduled downtimes.

“With Service 4.0, we help our customers to enhance the performance of their baggage handling systems,” said Michael Reichle, CEO of Siemens Logistics. “Airports and airlines benefit from more efficient processes, putting themselves in an excellent position to meet growing passenger and baggage volumes.”

A potential component failure caused by wear and tear can be detected in advance with Service 4.0. Customers are able to plan and execute maintenance and repair work in a targeted manner, as well as optimize spare part orders and service team deployments. At the same time, Service 4.0 allows customers to extend the service life of system components and maximize their return on investment.

Condition monitoring of baggage handling systems forms the basis for preventive maintenance: Intelligent sensors on components acquire information about their wear and operating state, such as deviating vibration or distance values. Service 4.0 also provides details about the usage, environment, and maintenance history of the baggage handling system. The collected data is stored in MindSphere, the open, cloud-based Internet of Things operating system from Siemens. Smart applications analyze Siemens Logistics Press Release Page 2/2 data sets individually and in combination with one another, thereby enabling a best-possible predictive and efficiency-enhancing maintenance plan.

With Service 4.0, Siemens Logistics is pursuing an agile approach that integrates the customer as a co-creation partner in the solution identification and development process. The resulting solutions are tailored precisely to the requirements of the baggage handling system in question, giving the customer a significant competitive advantage.

Service 4.0 is being employed successfully at several large airports. Three of the ten busiest airports in the world – which together process more than 240 million passengers every year – are already benefiting from the comprehensive experience and innovative service solutions from Siemens Logistics.

Siemens at inter airport Europe
Intelligent airport software, highly effective baggage handling systems, and digital logistics solutions for the aviation industry: Siemens Logistics presents its extensive airport portfolio at inter airport Europe in Munich (Hall B5, Stand 1110) from October 8 to 11, 2019.